<p dir="ltr">Hi Alexander.<br>
Ich sehe das als Kombination von nicht ganz klar gefragt und Kundenberater zu doof oder zu faul :)</p>
<p dir="ltr">Um die Anfrage zu verstehen musste ich zweimal ganz genau lesen, aber dann ist&#39;s klar und unmissverständlich: Kann der Congstar Daten Tarif &quot;M&quot; LTE oder nicht?</p>
<p dir="ltr">Die Antwort passt nicht dazu, der Link verweist auf einen anderen Tarif.</p>
<p dir="ltr">Guckt man dann auf der Webseite rum findet man den gefragten Tarif. Da kann ich aber nur durch Rumrätseln darauf schließen, das der kein LTE kann. Explizit genannt wird das nicht. Aber so sind die Provider-Angebote...</p>
<p dir="ltr">Gruß,<br>
Ekki<br>
</p>
<div class="gmail_extra"><br><div class="gmail_quote">Am 05.11.2016 06:36 schrieb &quot;Alexander Spahn&quot; &lt;<a href="mailto:alex@06341.de">alex@06341.de</a>&gt;:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  

    
  
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    <p>Hi<br>
    </p>
    <div class="m_2991453066554079149moz-forward-container">habe ich mich da nun unklar
      ausgedrückt? Versteht jemand wenigstens mein Anliegen/ Anfrage? &#39;
      interessiere mich für Eure Rückmeldung. Verstehen die überhaupt,
      was die Kunden schreiben oder liest dies nur ein indischer
      Mitarbeiter durch?<br>
      <br>
      Danke für Eure Antwort!<br>
          Alex<br>
      <br>
      -------- Weitergeleitete Nachricht --------
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            <th align="RIGHT" nowrap valign="BASELINE">Betreff:
            </th>
            <td>Mobilfunk - Tarif/Option [Vorgang: 161104-000645]</td>
          </tr>
          <tr>
            <th align="RIGHT" nowrap valign="BASELINE">Datum: </th>
            <td>Fri, 4 Nov 2016 15:46:09 +0100 (CET)</td>
          </tr>
          <tr>
            <th align="RIGHT" nowrap valign="BASELINE">Von: </th>
            <td>congstar Kundenservice <a class="m_2991453066554079149moz-txt-link-rfc2396E" href="mailto:kundenservice@congstar.de" target="_blank">&lt;kundenservice@congstar.de&gt;</a></td>
          </tr>
          <tr>
            <th align="RIGHT" nowrap valign="BASELINE">Antwort
              an: </th>
            <td>congstar Kundenservice <a class="m_2991453066554079149moz-txt-link-rfc2396E" href="mailto:kundenservice@congstar.de" target="_blank">&lt;kundenservice@congstar.de&gt;</a></td>
          </tr>
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            <th align="RIGHT" nowrap valign="BASELINE">An: </th>
            <td><a class="m_2991453066554079149moz-txt-link-abbreviated" href="mailto:alexander.d.spahn@t-online.de" target="_blank">alexander.d.spahn@t-online.de</a></td>
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                              <td valign="top"><img alt="Image" src="http://congstar.custhelp.com/euf/assets/images/message_template.gif"></td>
                              <td valign="top" width="500">
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                                      <td style="BORDER-TOP:#d0d0d0 1px solid">
                                        <h1 style="MARGIN:10px 0px 5px;COLOR:#848484;FONT-SIZE:11pt;FONT-WEIGHT:bold">Fragereferenz
                                          # 161104-000645</h1>
                                      </td>
                                    </tr>
                                    <tr>
                                      <td>
                                        <div style="MARGIN:0px 0px 0px 15px"><span style="FONT-WEIGHT:bold">Mobilfunk
                                            - Tarif/Option</span></div>
                                        <p> </p>
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                                      <td>
                                        <div style="font-size:12pt;border:1px solid #ccc;background-color:#eee">Unsere
                                          Antwort</div>
                                        <div style="font-size:12pt;border:1px solid #bbb">
                                          Sehr geehrter Herr Spahn,<br>
                                          <br>
                                          wir haben Ihr Anliegen geprüft
                                          und können Ihnen mitteilen,
                                          dass Sie alle Informationen
                                          zum congstar Homespot auf der
                                          Seite <a href="https://www.congstar.de/festnetz-internet/homespot/" target="_blank">https://www.congstar.de/<wbr>festnetz-internet/homespot/</a>
                                          finden.<br>
                                          <br>
                                          Wir freuen uns Ihnen zu
                                          helfen.<br>
                                          <br>
                                          <br>
                                          Mit freundlichen Grüßen<br>
                                          Ihr congstar Team
                                        </div>
                                        <div style="font-size:12pt;border:1px solid #ccc;background-color:#ccc">Ihre
                                          Frage:</div>
                                        <div style="font-size:12pt;border:1px solid #bbb;background-color:#fff">
                                          Guten Tag,<br>
                                          ein Freund von mir hat den
                                          &quot;congstar Homespot&quot;-Tarif.
                                          Dieser kann auch das LTE-Netz
                                          nutzen.<br>
                                          Als Kunde bin ich am &quot;congstar
                                          Daten M&quot;-Tarif interessiert:
                                          Als Netzwerker frage ich mich
                                          nun, ob dieser auch das
                                          LTE-Netz nutzen kann. Dabei
                                          geht es mir definitiv nicht um
                                          eine höhere Geschwindigkeit,
                                          sondern um die &quot;Stabilität&quot;,
                                          da ich mit meinem &quot;wie ich
                                          will&quot;-Tarif am Arbeitsplatz
                                          (Reiterstr. 16; 76829 Landau)
                                          nur eine Edge-Verbindung
                                          bekomme.<br>
                                          Ciao<br>
                                          Alex Spahn
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                                        <p> </p>
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                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"><font style="FONT-FAMILY:Segoe UI;FONT-SIZE:12pt">congstar GmbH</font></p>
                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"><font style="FONT-FAMILY:Segoe UI;FONT-SIZE:12pt">Kundenservice</font></p>
                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"><font style="FONT-FAMILY:Segoe UI;FONT-SIZE:12pt">Postfach 11 67</font></p>
                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"><font style="FONT-FAMILY:Segoe UI;FONT-SIZE:12pt">61466 Kronberg</font></p>
                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"> </p>
                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"><font style="FONT-FAMILY:Times New Roman;FONT-SIZE:12pt"><span>Schauen
                                      Sie doch auch in unserem Support
                                      Forum vorbei:</span></font></p>
                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"><a style="FONT-FAMILY:Segoe UI;TEXT-DECORATION:underline" href="http://www.congstar-forum.de" target="_blank">http://www.congstar-forum.de</a></p>
                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"> </p>
                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"><a style="FONT-FAMILY:Segoe UI;TEXT-DECORATION:underline" href="http://www.congstar.de" target="_blank">http://www.congstar.de</a></p>
                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"> </p>
                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"><font style="FONT-FAMILY:Segoe UI;FONT-SIZE:12pt">Hinweis: Der Inhalt
                                    dieser eMail ist vertraulich und
                                    ausschließlich für den bezeichneten
                                    Adressaten bestimmt. Wenn Sie nicht
                                    der vorgesehene Adressat dieser
                                    eMail sein sollten, setzen Sie sich
                                    bitte mit dem Absender der eMail
                                    oder unter der angegebenen
                                    Telefonnummer in Verbindung und
                                    vernichten Sie diese eMail auf Ihren
                                    Speichermedien.</font></p>
                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"><span lang="EN-US"><font style="FONT-FAMILY:Segoe UI;FONT-SIZE:12pt">Notice: The
                                      information contained in this
                                      email is confidential. It is
                                      intended solely for the addressee
                                      named above. If you are not the
                                      intended recipient, please notify
                                      the sender immediately and destroy
                                      this message on any media of
                                      yours.</font></span></p>
                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"> </p>
                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"><font style="FONT-FAMILY:Segoe UI;FONT-SIZE:12pt">congstar GmbH</font></p>
                                <p style="MARGIN:0cm 0cm 0pt" class="MsoNormal"><font style="FONT-FAMILY:Segoe UI;FONT-SIZE:12pt">Geschäftsführer:
                                    Dr. Peter Opdemom, Guido Scheffler</font></p>
                                <p><span style="FONT-FAMILY:Segoe UI;FONT-SIZE:12pt">Handelsregister:
                                    Amtsgericht Köln HRB 76076 Sitz der
                                    Gesellschaft: Köln</span></p>
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